Privacy Policy

Effective date: August 11, 2026  ·  Last updated: August 11, 2026

Stoory ("we," "our," "us") is operated by Johnson's Gadgets LLC, a Delaware limited liability company. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at getstoory.com and our custom song creation service.

1. Information We Collect

We collect information you provide directly to us:

• Account and order information: name, email address, and the story details you share when creating a song (recipient name, occasion, memories, message).
• Payment information: billing details processed securely by our payment processor. We do not store credit card numbers on our servers.
• Communications: emails or messages you send to our support team.

We also collect information automatically:

• Usage data (pages visited, buttons clicked, time spent) via anonymous analytics.
• Device and browser information, IP address, and approximate location.
• Cookies and similar technologies to maintain session state and improve performance.

2. How We Use Your Information

• To create and deliver your custom song.
• To process payments and prevent fraud.
• To send transactional emails (song delivery, order confirmation, revision requests).
• To send marketing emails about offers and updates (you may opt out at any time).
• To improve our service and troubleshoot technical issues.
• To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We share data only with:

• Payment processors (Shopify Payments) to process transactions securely.
• Email service providers (Postmark, Mailchimp) to deliver emails.
• Infrastructure providers (Netlify, Upstash) to operate our platform.
• AI music generation services to produce your custom song from the story you provide.
• Law enforcement or government authorities when required by law.

4. Data Retention

We retain your order information and song files for a minimum of 90 days. Audio files may be purged from active storage after delivery, but order metadata is retained for accounting and support purposes. You may request deletion of your personal data by contacting us at help@getstoory.com.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise any of these rights, contact us at help@getstoory.com. We respond to all requests within 30 days.

6. Cookies

We use essential cookies to keep your quiz session active and remember your progress. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though some features may not function correctly.

7. Security

All data is transmitted over HTTPS. Payment information is handled by PCI-compliant processors. We use industry-standard security practices to protect your information, but no system is completely secure.

8. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date.

10. Contact Us