Contact & Support

We typically respond within 24 hours on business days.

Support

Song questions & revisions

For help with your order, revision requests, or delivery issues:

help@getstoory.com

Business

Business & partnerships

For partnership inquiries, press, or business matters:

help@getstoory.com

Johnson's Gadgets LLC dba Stoory

Registered in Delaware, United States
Email: help@getstoory.com
Website: getstoory.com

Frequently Asked Questions

How do I request a revision?

Reply to your delivery email with what you'd like changed, or email help@getstoory.com with your order ID.

My song hasn't arrived — what do I do?

First, check your spam folder. If you still can't find it, email us with your order email address and we'll look it up and resend immediately.

Can I get a refund?

Yes — we offer a 100% money-back guarantee. See our Refund Policy for full details.

How long does delivery take?

The preview is ready in your browser within 2–5 minutes of submitting. Full delivery is 30 minutes or 48 hours depending on the plan you selected at checkout.